| Job Location | Dubai, United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Secretary / FrontOffice |
| Functional Area | Not Mentioned |
Front Office SupervisorJob Location : UAEJob Responsibilities:?Supervise the daily operations of the front office department, including guest check-in and check-out procedures, reservations, and concierge services.?Oversee the performance of front desk agents and ensure exceptional guest service standards are maintained at all times.?Handle guest inquiries, requests, and complaints promptly and professionally, striving to resolve issues to guests? satisfaction.?Assist with training and development of front office staff, ensuring adherence to hotel policies and procedures.?Coordinate with other hotel departments to ensure seamless guest experiences and efficient operations.?Monitor room availability, rates, and occupancy levels to maximize revenue and occupancy.?Prepare and maintain accurate records, reports, and documentation related to front office operations.?Act as a point of contact for VIP guests and handle special requests and arrangements as needed.Requirements:?Previous experience in a supervisory role within the front office department of a luxury hotel or resort.?Excellent leadership, communication, and interpersonal skills.?Strong problem-solving abilities and attention to detail.?Proficiency in hotel property management systems (PMS) and Microsoft Office Suite.?Ability to multitask and work effectively in a fast-paced environment.?Candidates must be currently residing in the UAE.
Keyskills :
Front Office Supervisor
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