| Job Location | Dubai - United Arab Emirates |
| Education | Diploma(Hotel Management). |
| Salary | Not Mentioned |
| Industry | Hotels / Hospitality |
| Functional Area | Not Mentioned |
Key Responsibilities:Responsibilities andessential job functions include but are not limited to the following:? Planand supervise the day to day operations of the Reception section which arerelated to the arrival and departure of guests, including the room sales,the room assignments of VIPs, Groups and Crews and room registrations.? Coordinateand monitor the work of direct subordinates and verify that all FrontOffice colleagues are well groomed in order to ensure guests satisfactionand adherence to service standards.? Carryout training for new employees and on the job training.? Handleguest requests and complaints in a polite and efficient manner.? Liaiseand coordinate with various departments to ensure all information onguests are accurate such as rate, room type, billing, guest requests andoversee that guests specific requirements are addressed in an efficientmanner.? Keepabreast on hotel products and services as well as on tourist and businesstraveling information that may be of any interest to our guests.? Accomplisha set of administrative duties such as briefing, producing, reviewing andwriting reports and other specific duties related to the job function.
Keyskills :
Front Office Supervisor
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