| Job Location | Dubai, United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Secretary / Front Office |
| Functional Area | Not Mentioned |
Front Office AssociateJob Location : UAEResponsibilities:•Be familiar with all the front office software required for the position•Ensure that all hotel standards are met when assisting the guests and handling information•Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner•Review front office logs, trace file and credit limit daily•Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.•Be familiar with all in-house groups•Be aware of closed out and restricted dates•Coordinate with front office supervisor in performing daily task or during the shift•Be familiar with hospitality terminology•Have knowledge of emergency procedures and assistance as needed.•Always use proper etiquette when communicating with guests and associates•Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner•Maintain and market promotions and guest programs•Perform any other works as and when assigned by the supervisor and/or managementDesired Skill & Expertise:•At least 1+ years experience working at the reception in a upscale property with 250+ inventory.•1 year experience Front Office computer literacy•Excellent communications skills with Proficiency in speaking and writing English.•Team player with excellent planning, organizing skills and excellent problem-solving skills.•Able to work flexible working hours with rotating shifts.•Pleasant personality and good grooming.
Keyskills :
Proficiency in speaking and writing English
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