| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | $1,500 - $2,000 |
| Industry | Medical Clinic |
| Functional Area | Not Mentioned |
Transform - Global sports medicine specilalist medical centre looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the ?face? of the clinic for all visitors and will be responsible for the first impression we make.?The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.?The goal is to make patients and visitors feel comfortable and valued while on our premises.?ResponsibilitiesKeep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome patientsAnswer questions and address complaintsAnswer all incoming calls and redirect them or book appointments for doctors and allied support services.Receive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesTake up other duties as assigned (travel arrangements, schedules etc.)To facilitate insurance approvals by coordinating with in house insurance department.Accurately making patient data entry into the system.Administering patient satisfaction surveysMaking scheduled service/ courtesy calls to the patientsBenefits and compensationAttractive package for the right candidateMedical InsuranceEmployment VISAAnnual paid leave / tickets
Keyskills :
Management Hospitality Administration Front Office Customer Service
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