| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Financial Services |
| Functional Area | Not Mentioned |
Role & responsibilities- A customer support representative works to develop leads to grow a business. He / She works directly with customers to recommend products and services to fit their needs. He / She anticipates customer concerns and offers practical solutions to resolve them. They work from an office by interacting with clients on the phone and social media platforms. He/ She works on sales and is responsible for consistently achieving targets.- Perform informal and formal needs assessments for each customer to recommend appropriate goods and services- Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease- Maintain a neat and clean appearance to represent a positive image of the company and its brand at all times- Participate in training and professional development and put new skills to immediate and meaningful use- Foster a positive and pleasant working relationship with members of the customer service sales team- Familiarize yourself with current information about services and products available for customers- Accurately record customer demographics, sales orders, or other information digitally or in written form- Communicate with clients in English or Hindi or other local languages or refer them to a capable member of the team.
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