| Job Location | Dubai, United Arab Emirates |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Telecommunications |
| Functional Area | Not Mentioned |
Responsible for the identification of fraud cases through specialized analysis, audit and Investigation. Should be well versed on variety of fraud threats within the telco domain and have sound familiarity with fraud management systems. Ability to single handedly manage end to end investigation and mitigation of fraud unsupervised during night shifts and be able to coordinate with Fraud Control team members on resolutions, activities and related projects across multiple business domains.The candidate is also required to manage escalations from different customer touch points (i.e. Retails, Customer Care, etc) on fraud related issues and ensure proper case management and resolution as per procedures. Responsible to support and implement any proactive solution to fraud prevention and detection according to defined processes and procedures.The Fraud Analyst will also provide support to the daily operations and monitoring of the Managed Security Services offered to our enterprise customers to protect them against CPE HackingThis role is shift based and analyst is required to be highly flexible and work in allocated shifts timings as per the assigned monthly roster on weekends and public holidays as required.
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