Franchise Manager

Job Description

??Experience?????????? 4 to 5 years of experience in franchising preferably in entertainment/ leisure industry.????????? Proven track record of building, strengthening and maintaining relationships.?Professional and Personal Skills????????? Strong verbal and written communication skills.?????????? Creative & innovative personality that is always thinking outside of the box.????????? Self-motivated, eager to support the business and able to work independently and collaboratively.????????? Strong personality and able to communicate confidently and effectively with business owners????????? Highly organized and comfortable in a fast-paced environment, ability to prioritize large volume of projects.????????? Must be proactive & detail oriented????????? Ability to efficiently manage workload well with shifting priorities.????????? Ability to work independently and multi-task in a past faced and deadline-driven environment.????????? Ability to act as a business consultant for both large & small Franchisees.????????? Strong ability to teach and influence without direct authority????????? Ability to think strategically about issues and opportunities to properly assess impacts and implications of decisions????????? Ability to think and act quickly and effectively under pressure while maintaining a calm, professional attitude, even in crisis situations??Other Requirements:????????? Highly fluent in English.????????? Valid UAE Driving License??What we offer:????????? Excellent working environment????????? Substantial career progression????????? Market competitive salary package based on experience?????????? Standard benefits as per the labor law.??????????? Position reports to Managing Partner????????? Research, identify and evaluate new business opportunities that align with our global business objectives.????????? Develop business and execution plans for these new initiatives backed by solid market and financial analysis????????? Screen potential franchisee by analysing investment requirements, franchisee?s potential, and financials.????????? Negotiate terms and conditions of each franchise agreement in coordination with the company?s management.????????? Develop the budget for franchise development. Monitor and ensure that budgets are met.????????? Identify and research potential markets to launch new franchisee and advise CEO/Board of new opportunities.????????? Responsible for the launch and development of the franchisee as per the agreed terms and conditions.????????? Meet in person with existing franchisees to sell new Franchise Agreements????????? Assist in developing and updating Operation Manuals, Internal Process Manuals, Franchisee Business Plans, etc.????????? Ensure the financial performance and revenue targets of the franchisee is achieved through analysis of its Profit & Loss and KPIs.????????? Work as point of contact between the franchisee and the franchisor, and ensure that any issues/concerns are aptly and timely addressed.????????? Support the day-to-day management of franchisee. Advice and support franchisees with all areas of their business including: store standards, stock management, customer relationship, staffing and recruitment, finances and payments, cost control, expansion.????????? Ensure franchisor suggested systems/ processes are deployed & practiced by the franchisee.????????? Develop sales and marketing tools, work out on sales promotional activities to support the franchisees.????????? Ensure that Company?s brand is communicated and maintained in all franchisee communications and marketing activities.????????? Develop the franchise audit plan and conduct the audits.????????? Ensure that the franchisee is in compliance with legal and statutory policies and procedures????????? Franchise legal responsibilities ? ensure franchise agreement renewals, fee/ payment collection, and keeping franchise agreements up to date with current legislation.????????? Develop the training program for the franchisee.????????? Conduct the trainings as per the program.????????? Ensure that franchisee and its staff are trained enough to provide the service experience in line with Company?s customer policies.?

Keyskills :
Franchisee Management Franchise Relations Franchising