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Franchise Hotel - Bellman

1.00 to 10.00 Years   Dubai, United Arab Emirates   07 Aug, 2022
InterContinental Hotels Group
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Holiday Inn Dubai ? Al Barsha offers 309 Non-Smoking Rooms in various categories starting from Deluxe, Executive Rooms, comfortable living & working 1-2 Bedroom Suites and the Club Rooms with Club Lounge Access.Holiday Inn Dubai Al Barsha is conveniently located between both Dubai Airports with easy access to the Mashreq Metro Station and walking distance to one of Dubai?s landmarks ?The Mall of the Emirates?. The Expo Centre can be reached in less than 30 mins either via Metro, Shuttle Buses from the Mall or by car from the hotel.Our business travelers will find the opportunity to choose between the well-equipped Business Center or the meeting and conference facilities with beautiful daylight setting and event & catering services, if required. Our property consists of 3 dining outlets, An Indian cuisine restaurant named Gharana, a Thai cuisine restaurant The Royal Budha and an International cuisine offering restaurant The Gem Garden. We also 3 bars in-house, Xennya Terrace a Rooftop bar, The Q- Sports bar and Bodega Garage a Filipino bar.The Bellman is responsible to assist in providing the below task;

  • Greets all incoming guests as per standard.
  • Assists in loading and unloading baggage to and from vehicles and log it in log control sheets.
  • Explains feature of the room, hotel facilities, and emergency exit.
  • Performs personal services such as delivering messages and packages/parcels, and running errands.
  • Cleans and maintains baggage room and baggage trolleys.
  • Assists in maintaining the cleanliness of the lobby and reports the need for repairs.
  • Accepts baggage for safekeeping and storage in baggage room to established procedures.
  • Pages hotel guests and patrons in the lobby.
Attends to complaints and requests at Bellmen?s stand and refers any difficulties to a superior whenever necessary.
  • Performs duties as may be assigned by superior or management.
  • Assists guests with directions, queries, and inquiries in an efficient and courteous manner.
  • Ensures safe custody and transportation of all guests? luggage within the hotel and avoid any damage to guests and hotel property.
Experience and Skills: Previous hotel-related experience At least 1 year of the same experience

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