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FIELD SERVICE TECHNICIAN

2.00 to 5.00 Years   Dubai, United Arab Emirates   03 Sep, 2021
SCENT ARTS
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationCertification / diploma
SalaryNot Mentioned
IndustryInstallation & Technical Services; Perfume & Cosmetics; Technical Maintenance & Repair
Functional AreaNot Mentioned

Job Description

We are SCENT ARTS, a B2B scent company that provides ambience scenting to enhance brand experience. We create unique scent experience to build an emotional & long lasting memorable experience. We do this by spreading beautiful fragrance in the air at places like hospitals, retail stores etc. We connect our machines to customers AC system. We are looking for an experienced service technician who can perform below job roles.ROLES & RESPONSIBILITIES

  • Visiting to clients site to Install and service of scent machines via HVAC systems to diffuse fragrance into selected targeted areas.
  • Prepare, complete and submit technical paperwork as per company guidelines.
  • Complete customer site survey inspections.
  • Monthly service of all types of scent machines.
  • Follow up with customer to verify their expectations are achieved.
  • Perform diagnostics and repairs.
  • Interface with Sales team to coordinate installation or replacement equipment when needed.
  • Perform prescribed preventative maintenance on equipment installed in client locations as required.
  • Make judgments on the right approach to deliver effective scenting in challenging environments.
  • Support sales team with technical requests
  • Diligently follow processes and complete tasks as directed in installation & service schedules with minimum supervision.

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