Executive ? Customer Care

1.00 to 10.00 Years Dubai, United Arab Emirates 27 Dec, 2023

Job Location	Dubai, United Arab Emirates
Education	Not Mentioned
Salary	Not Mentioned
Industry	Recruitment & Employee Placement Agency
Functional Area	Not Mentioned

Our client is into�Healthcare�Industry. They are now looking for an�Executive ? Customer Care�to join them.�Roles & Responsibilities�

Acts a front-of-house ambassador to proactively assist and ensure that all customer queries and requirements are assisted.
Manages the day-to-day operations to serve the needs of the customers and colleagues in the best possible manner and address their requests/queries/concerns.
Monitors performance delivers feedback and ensures adherence to customer service policies, systems, processes, procedures and Service Level Agreements (SLAs)
Maintain and update of company registry and registry of shareholders and directors
Identify potential methods on simplifying and improving existing procedures

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