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Engineer/ A2P L1 Operations

5.00 to 10.00 Years   Dubai, United Arab Emirates   19 Jul, 2019
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryEmployment Placement Agencies/Recruiting
Functional AreaNot Mentioned

Job Description

1. Alarms monitoring on all VAS NEs2. KPI monitoring, analyzing and reporting on all VAS NEs3. Ensure all VAS nodes in network availability at all time.4. Good knowledge of ?VAS Nodes such as (SMSC, SMS GW,USSD,MMS, etc )5. Good knowledge with SMPP and SS7 protocols6. Create trouble ticket and assign to 2nd line support in case of alarms or KPI degradation ?7. Resolve customers? Trouble Tickets8. SLA Management9. NOC Environment10. Routine inspection11. Work in shifts?

Keyskills :
Engineering

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