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Electric Vehicle Handover Specialist

1.00 to 10.00 Years   Dubai, United Arab Emirates   17 Jun, 2023
Al Futtaim Group
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

What you will do:ÿÿÿÿ

  • Promote effective referrals to Showroom Managers to ensure 100% second facing for enhancing (Net Promoter Score) NPS
  • Support sales team to: Achieve monthly unit sale targets by taking the customer on a structured ?one offer? journey and achieve the set Trade-ins.
  • Vehicle preparation according to BYD standards.
  • Handover vehicles to customers in a customer focused and tailored manner.
  • Welcome all Showroom visitors.
  • Lead management (Tel/Web/Walk-in enquiries)
  • Capture customer data in DMS (test drive, Emirates ID, email address, etc.).
  • Achieve 100% of the mandatory required training as per Al Futtaim and OEM requirements.ÿ
  • Ensure knowledge of competition activities to be able to counter customer arguments.

Keyskills :

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