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Drop Ship Specialist | ACE | Band D| Dubai,UAE

1.00 to 10.00 Years   Dubai, United Arab Emirates   01 Jul, 2021
Al Futtaim Group
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

ROLE PURPOSE:Solely responsible for supporting Category Teams & 100% focus on customers. The JH?s main responsibilities include maintaining positive vendor relations & securing the best Service Level Agreement for Drop Ship Vendors (DSV). Aware of product pricing, market trends, tracking purchase orders and managing inventory.?KEY ROLE SPECIFIC ACCOUNTABILITIES:?Monitoring

  • Ensure that customer orders are received, processed and delivered to customers by vendors on time with the right product, service/installation
  • Ensure that product is available before customer makes a purchase online.?
  • Handle customer complaints in a smart manner to decrease detractors.
  • Understanding of the merchandising process, product lifecycle and being able to come up with relevant proposals and recommendations for action.
Vendor & PO Management
  • Coordinate with vendors/suppliers when orders are made in website and stores.
  • Ensure that vendors are following the contract agreement and penalize those that do not abide.
  • Instil regulations with vendors and suppliers.
  • PO, schedule & delivery confirmation, after sales coordination
  • Ensuring products are purchased at the right time and specification.
  • Following up on orders placed and working close with vendors & the logistics team to resolve shipping/delivery issues and assure the target stock levels are met.
  • Coordinating, monitoring and maintaining suitable inventory levels
Ad Hoc & Reporting
  • Proactively support commercial, e-commerce team, category development team, fulfilment and store team on their requirements
  • Prepare purchase orders and stocks status report
  • Establish good relationships with customers and vendors

Keyskills :

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