| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Healthcare Services |
| Functional Area | Not Mentioned |
Main Responsibilities:Building the fitness department infrastructure and oversee the day-to-day operations of the facilities, exercise equipment area, aerobic/dance studio, spa facilities and locker rooms.Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvementsRevise and/or formulate policies and promote their implementationManage relationships/agreements with external partners/vendorsDeveloping and modifying the company operations manual to include information regarding departmental policies, procedures, customer service standards, employee development and evaluations and department administrative requirementsManage procurement processes and coordinate material and resources allocationOversee customer support processes and organize them to enhance customer satisfactionDeveloping, maintaining, and monitoring the customer service standards and measures.Recruiting, hiring, developing and oversee the management of the fitness department team members to include fitness coordinators, fitness monitors, personal trainers, group trainers and any contracted service providers.Controlling, monitoring, and forecasting the budgetary needs of the business across all club locations.
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