| Job Location | Dubai - United Arab Emirates |
| Education | Any Graduation. |
| Salary | Not Mentioned |
| Industry | Banking / Financial Services / Broking |
| Functional Area | Not Mentioned |
Job Description and Responsibilities? Provide insight, consultancy and operational development plans to both internal and external stakeholders. Perform post-implementation monitoring and report violations which require invoking the Compliance Programme.? Develop and manage short term operational initiatives, special projects and client-driven continuous improvement plans.? Provide proactive operational support to ensure that both the client and Visa are operating in the most effective and cost efficient manner while managing costs and increasing overall transaction performance (including authorization, clearing & settlement, back office processing).? Identify and analyse processing problem with customer impacts; communicates ongoing situation status; Reports SLA performance and develops improvement plans to address chronic customer problems.? Identify operational process improvements, whilst spotting out revenue-generating and/or cost-saving opportunities? Proactively identify and seek client buy in for processing improvement opportunities? Building client relationships with clients and acting as a liaison between them and Visa groups to develop their operational business? Represent complex customer change requests, system or operational requirements; negotiate and manage expectations internally and externally.? Building client relationships and act as reference point on operational issues related to new and non-traditional products and services and make decisions to implement resolutions to time critical situations.? Considered the functional expert for processing and operational business, providing operational and product based expertise and guidance with a view to client operational readiness and effective implementation? Coordinate internal resources to accomplish Visa and client objectives, and ensure processing system performance standards are met and that the client perspective is represented within the organization.? To brief and train key clients in aspects of compliance programs that will impact clients businesses? Stay current with industry and client trends and maintain a strong knowledge of Visa products and VisaNet services.
Keyskills :
Client Services
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