Digital Deployment Specialist

Job Description

Career Area: Marketing / Sales / Product Support Your Work Shapes the World When you join Caterpillar, youre joining a global team who cares not just about the work we do ? but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We dont just talk about progress and innovation here ? we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary Caterpillar EAME Distribution Center of Excellence is looking towards the future and is developing the Digital capability of its dealer network in support of the Caterpillar Services Growth Strategy. We have an exciting opportunity for a Digital Deployment Specialist who will be responsible to support the deployment of the full suite of Caterpillar?s world class digital solutions at EAME dealers. This role is also accountable to establish Digital deployments roadmap and develop Digital capabilities at dealers. The role requires both technical, business, and strategic understanding of EAME region to determine how Caterpillar Digital solutions can be best utilized to drive value to support Services Growth.This position is within the EAME Digital Operations group. What You Will Do:

• Lead the integration and deployment of the full suite of Caterpillar systems and applications at EAME dealers
• Use significant technical, project management and business knowledge to establish and govern Digital deployment projects at EAME dealers, in collaboration with District Offices, Center of Excellence Consultants and CatDigital.
• Establish Digital deployments roadmap by dealer and support planning definition for each deployment (timeline, resources, skills?), in support of Caterpillar Services Growth Strategy
• Drive appropriate engagement within various levels of the dealership and Caterpillar internal partners to understand the full suite of dealer capabilities and integration points needed for Digital deployments.
• Act as both facilitator and liaison between EAME dealers and appropriate Caterpillar subject experts (CatDigital, Distribution Services and/or Industries groups)
• Provide technical consultation to dealers implementing Caterpillar systems and applications
• Act as a single point of contact for EAME dealers to resolve IT issues, confronts complex problems that require careful analysis and diagnosis and bring the necessary experts together to execute solutions.
• Build and manage training and communication internally and within the dealers on Caterpillar systems and applications

Requirements:

• University degree in Information Technology, Digital Technology, or related discipline
• Proven experience in Digital Technology, with successful track record of leading Digital/IT projects, especially in B2B industries
• Strong project, program and change management experience demonstrated in leading 6 Sigma, Lean Manufacturing System or Services Marketing projects or equivalent.
• Strong ability to understand business needs and to translate them into IT requirements.
• Strong, proven interpersonal and communication skills including public presentation proficiency and ability to earn trust and credibility with senior dealer management teams
• Strong skills working with people from different backgrounds and cultures, and the ability to influence and resolve differences and issues.
• Fast learner and quick in adapting to a fast-changing environment
• Proficiency in English, and/or another European language, and/or Arabic, and/or Russian

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html Follow us on Twitter, Facebook, , and YouTube.Caterpillar is an Equal Opportunity Employer (EEO).Not ready to apply? Submit your information to our Talent Network here .

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