Provide excellent email and video call support to advertisers, agencies, and Sales teams on Snap?s self-serve ad product suite with clear and timely communication, quality deliverable and innovative solutions
Be a specialist on Snap?s ad platform; use data to troubleshoot delivery, reporting, ad performance, and campaign optimization queries
Educate and train internal Sales teams on campaign management strategies and performance improvements based on advertiser goals
Inform, influence, and execute new quality strategies and tactics using sound analysis and impact metrics to support your positions
Maintain established QA scores on responses and adhere to operational key performance indicators
