| Job Location | Dubai, United Arab Emirates |
| Education | Graduate; Engineering Graduates/PG |
| Salary | Not Mentioned |
| Industry | IT - Hardware |
| Functional Area | Not Mentioned |
Job Position – Desktop Support Engineer L2Company Name – Focus InfotechLocation : DubaiExperience : 1-2 years of relevant experienceDuration : 12 monthsLanguages : EnglishResponsibilities:– Troubleshoot desktop, laptop, and printer issues– Utilize IT tools and CRM (training will be provided)– Raise and close tickets on the system– Escalate issues to CNoc for resolution– Collaborate with other IT departments for resolution– Basic knowledge of networking concepts (IP address, PING, Traceroute, etc.)– Proactive resource management– Effective email communication
Keyskills :
IT support background
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