| Job Location | Dubai, United Arab Emirates |
| Education | HigherSecondarySchool&Equivalent;Graduate |
| Salary | Not Mentioned |
| Industry | CustomerService/Telecalling |
| Functional Area | Not Mentioned |
We are looking for a well-spoken tele-sales representative to be responsible for soliciting sales and support over the telephone. The tele-sales representatives responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs and documenting customer information, purchases, and reactions.A successful tele-sales representative has excellent communication skills as well as sales ability. You should be meticulous in keeping records, and able to handle all aspects of making a sale.Customer Support Executive Responsibilities:- Overseeing the customer service process.- Resolving customer complaints brought to your attention.- Creating policies and procedures.- Planning the training and standardization of service delivery.- Initiating sales with potential customers over the phone.- Asking questions to engage customers and keep the conversation going.- Listening to the customers needs.- Gathering and documenting customer information, payment methods, purchases, and reactions to products.- Keeping up to date on all products and informing customers of new products.- Answering customers questions on the products.Customer Support Executive Requirements:- 1-3 years of experience in similar field- Excellent communication skills.- Creative thinking skills.- The patience and ability to engage customers in conversation.- Good sales ability.- Basic MS office skills- Working knowledge of relevant computer software.- Excellent interpersonal and problem solving skills.- The ability to handle rejection and stress in soliciting customers.
Keyskills :
CustomerSupportTelesales
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