| Job Location | Dubai, United Arab Emirates |
| Education | Bachelor's degree / higher diploma |
| Salary | $1,000 - $1,500 |
| Industry | IT Services |
| Functional Area | Not Mentioned |
s?1. For online consultation of users, patiently answer users inquiry, convey correct information, and timely deal with user feedback.2. Familiar with the companys product/consulting/service and other business processes and relevant information, used various online customer service tools (online chat platform, E-mail, etc.), and adjusted the response strategy in real time according to the customer flow.3. Timely report user demand feedback to market, product and technical departments, and fully coordinate internal resources.4. Manage different user communities at home and abroad. In addition to basic customer service work, improve the community activity and retention rate through communication and activity planning.5. Responsible for the statistics, analysis and reporting of user opinions and community information.6. Basic back-end operations.7. Handle system settlement work and other special tasks assigned by superiors.8. Maintaining users database.
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