| Job Location | Dubai, United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling Sales / Retail / Corporate / Business Development |
| Functional Area | Not Mentioned |
-Work alongside & learn from best in class talent-A role that offers a breadth of learning opportunities-Fantastic work cultureOur client helps a leading Proptech company in UAE & Southern Europe is now looking for efficient Customer Success/ Client Service roles to manage our growing client portfolio.The JobYour responsibilities will include:Building and maintaining strong relationships with clients to ensure satisfaction and retentionTaking ownership of customer issues reported and seeing problems through to resolutionBeing up to date with company products and services.Train and educate clients on company products/services and the best practices.Client onboardingUpselling and identifying new business opportunitiesEnsure proper recording and closure of all issuesAnswering questions over email, phone calls, & live video calls.Finding ways to go above & beyond to help customersIdeal Candidate2 to 5 years experience in a Customer support role within a SaaS product organizationEmpathy, and patience.Curiosity and a problem-solving mindset.Previous experience at a start-up.Solid verbal, written, presentation, and interpersonal communication skillsExperience with Databases, Microsoft Excel, PowerpointExperience working with support/service softwareAvailable to work on different regional timelinesRef: N70Z1YL7EZ Company Profile Snaphunt is a specialist recruiting platform that takes the pain out of hiring and job searching.
Keyskills :
CRM Tools (Salesforce Hubspot Zendesk etc.) Sales Training Startup Experience SaaS Sales Consumer Area Sales
© 2023 HireeJobsGulf All Rights Reserved
