| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Human Resources Outsourcing |
| Functional Area | Not Mentioned |
You will represent the company to clients in guiding their tech transformation and continuous improvement journey. Youll master the product features and functional HR procedures necessary to enable problem-solving for client-specific scenarios.Client DetailsThey help large organizations become change-ready for the future with our innovative end-to-end, agile HRMS platform.DescriptionUnderstanding HR best practices and their variations in various contexts, industries, and regionsPractical knowledge of product settings and functionalitiesCreate a plan for customer interaction, evaluate it on a regular basis for success, and make any necessary adjustments in light of evolving business conditionsMake sure the TAT for routine queries and other operational operations is followedDevelop and carry out an activity plan that is in line with client procedures, the business cycle, and events.Profile4+ years of experience working in a SaaS customer success role, or extensive experience working in HR/HR consulting for a comparable amount of timeHR-related MBAs or PGDMs are preferableComprehension of technological systems. Understanding and implementing the HRMS system would be a plus.Key behavioural attributes: Persistence, Attention to Details, Agility, Data & Tech Savvy, Solution & Outcome orientationArabic and English proficiency are requiredJob OfferCustomer Success Manager offers a number of benefits, including a competitive salary, job security, and the opportunity to make a positive impact on the company.
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