| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Call Centers & Customer Care Outsourcing |
| Functional Area | Not Mentioned |
Monitor and evaluate customer service interactions to identify areas for improvement and implement strategies to enhance customer satisfaction.Manage the day-to-day operations of the customer service department, including staffing, scheduling, and workload distribution.Monitor customer service performance through metrics and analytics, implementing corrective actions and process improvements as needed.Resolve escalated customer issues and complaints, demonstrating empathy, effective communication, and problem-solving skills.
Keyskills :
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