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Customer Service Representative/ Technical Support

1.00 to 3.00 Years   Dubai, United Arab Emirates   16 Dec, 2022
M.M Advertising- FZCO
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationHigh school or equivalent
SalaryNot Mentioned
IndustryCall Centers & Customer Care Outsourcing; IT Services
Functional AreaNot Mentioned

Job Description

We are looking for technical/ customer support representative for our company. All training will be provided.Responsibilities:

  • Help clients identify problems in the software and assist with troubleshooting
  • Get on teamviewer with clients, and fix their issues
  • Answer client inquiries in a timely and courteous manner
  • Provide excellent customer service and serve as an in-house technical solutions person
Qualifications:
  • Strong working knowledge of Windows and MacOS operating systems
  • Solid technical background with an ability to give instructions to a non-technical audience
  • Must speak and write in perfect English
  • Ability to quickly learn new technologies and software systems as they are introduced into our environment
  • Must be coachable and trustworthy
Benefits:
  • All training provided, no prior knowledge in the software is necessary
  • Full-time work and guaranteed salary
  • Free Internet and cable services in our coverage area
Job Type: Full-timeSalary: AED2,500.00 - AED6,000.00 per monthExperience:
  • customer service: 1 year (Preferred)
Language:
  • English (Required)
License/Certification:
  • Residency Visa (Preferred)
Shift availability:
  • Overnight Shift (Required)

Keyskills :

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