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Customer Service Representative/ call Center

1.00 to 10.00 Years   Dubai, United Arab Emirates   18 Mar, 2024
NOOR AL SAHRA TRADING L.L.C
2 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$1,000 - $1,500
IndustryPaper & Paper Product Manufacture
Functional AreaNot Mentioned

Job Description

  • Handle inbound calls from customers regarding product inquiries, orders, billing issues, and general assistance.
  • Provide accurate and timely information to customers while maintaining a professional and courteous demeanor.
  • Resolve customer complaints and concerns efficiently and effectively.
  • Identify opportunities to upsell or cross-sell products and services to customers.
  • Collaborate with other departments to escalate and resolve complex issues.
  • Document all customer interactions accurately in the companys database.

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