hireejobsgulf

Customer Service Representative

1.00 to 10.00 Years   Dubai, United Arab Emirates   08 Apr, 2025
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryFinancial Services
Functional AreaNot Mentioned

Job Description

  • Respond to customer inquiries through intercom, email, and other platforms with empathy, clarity and efficiency.
  • Provide accurate product information, troubleshoot issues, and ensure timely resolution to all concerns.
  • Track and escalate technical issues to the appropriate team members as needed.
  • Support community management efforts by helping members with questions, feedback, and challenges.
  • Maintain up-to-date knowledge of all Deep Pockets offerings, systems, and community features.
  • Identify trends in customer feedback to suggest improvements to the product, experience, or internal processes.
  • Contribute to a positive, proactive, and customer-first culture within the support team.

Keyskills :

APPLY NOW

Related Jobs

© 2023 HireeJobsGulf All Rights Reserved