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Customer Service Representative

1.00 to 10.00 Years   Dubai, United Arab Emirates   14 Dec, 2024
PlaceUp
1 to 9 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryDistribution, Supply Chain & Logistics
Functional AreaNot Mentioned

Job Description

Job SummaryWe are seeking a dedicated and customer-focused individual - UAE National - to join our team as a Customer Service Representative. The ideal candidate will provide outstanding support and assistance to our customers, ensuring a positive experience and swift resolution of inquiries.Key Responsibilities

  • Handle customer inquiries via phone, email, and chat in a professional and timely manner.
  • Resolve customer issues, complaints, and concerns with empathy and efficiency.
  • Maintain a thorough understanding of company products, services, and policies.
  • Process orders, returns, and exchanges accurately.
  • Document customer interactions and feedback to help improve the customer experience.
  • Collaborate with internal teams to address and resolve escalated issues.

Keyskills :

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