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Customer Service Representative

1.00 to 10.00 Years   Dubai, United Arab Emirates   02 Aug, 2024
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$500 - $1,000
IndustryAdministration Support Services
Functional AreaNot Mentioned

Job Description

  • Gauge client requirements to offer the perfect solution through fruitful interaction.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Create a concise report on client interaction to facilitate a swift decision-making process.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Troubleshoot and resolve product issues and concerns.

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