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Customer Service Representative

1.00 to 10.00 Years   Dubai, United Arab Emirates   30 Jun, 2024
United Group
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationHigh school or equivalent
SalaryNot Mentioned
IndustryAutomotive Manufacture
Functional AreaNot Mentioned

Job Description

  • Understand the demand of consumers to provide timely service and solutions.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Stay up-to-date with the organizations new regulations, products, and service launches through efficient communication with the management.
  • Collaborate with the technical team to solve ongoing issues with a product or service.

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