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Customer Service Representative

2.00 to 4.00 Years   Dubai, United Arab Emirates   22 May, 2024
Job LocationDubai, United Arab Emirates
EducationCertification / diploma
Salary$500 - $1,000
IndustryConstruction & Building; Facilities & Property Management; Technical Maintenance & Repair
Functional AreaNot Mentioned

Job Description

  • Answering customers calls and fulfilling their maintenance requests
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Identify and assess customers? needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Stay up-to-date with the organizations new regulations, products, and service launches through efficient communication with the management.
  • Scheduling jobs with different teams of Operations
  • Collaborate with the technical team to solve ongoing issues with a product or service.

Keyskills :

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