| Job Location | Dubai, United Arab Emirates |
| Education | Diploma; Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling |
| Functional Area | Not Mentioned |
Customer Service RepresentativeJob Location : UAEJob Responsibilities:?Receiving and placing calls (Inbound/Outbound) to address customer needs, complaints, or other issues related to the service.?Responding to all tickets received through chats, calls, emails, in-person, social media etc based on the SLA set.?Responding efficiently and accurately to customers, providing possible solutions, and ensuring that customers feel supported and valued.?Follow communication procedures, guidelines and policies and suggest improvement to team leaders.Job Requirements:?Diploma or University Degree in Business, Communications, and Marketing discipline?Should be able to work in Morning, Evening & Night on a rotational basis?Experience in the mobility/Transportation industry/ e-commerce, healthcare, F&B
Keyskills :
customer service experience
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