Customer Service Representative

1.00 to 10.00 Years Dubai, United Arab Emirates 12 Feb, 2024

Job Location	Dubai, United Arab Emirates
Education	Bachelor's degree / higher diploma
Salary	Not Mentioned
Industry	Administration Support Services
Functional Area	Not Mentioned

Candidate must be available in UAE

Understand the demand of consumers to provide timely service and solutions.
Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Identify practical challenges in a project to rectify the issues for final delivery.

Keyskills :

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