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Customer Service Representative

1.00 to 10.00 Years   Dubai, United Arab Emirates   04 Jan, 2024
RBF-MANAGEENT
5 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$500 - $1,000
IndustryAdministration Support Services; Corporate Management Office
Functional AreaNot Mentioned

Job Description

  • Identify and assess customers? needs to achieve satisfaction.
  • Utilize available resources to offer precise information in a clear and concise manner.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Keyskills :

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