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Customer Service Representative

1.00 to 10.00 Years   Dubai, United Arab Emirates   23 Aug, 2023
Reemal Company
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationHigh school or equivalent
Salary$1,000 - $1,500
IndustryCall Centers & Customer Care Outsourcing
Functional AreaNot Mentioned

Job Description

  • Understand the demand of consumers to provide timely service and solutions.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Identify practical challenges in a project to rectify the issues for final delivery.

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