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Customer Service Representative

1.00 to 10.00 Years   Dubai, United Arab Emirates   29 Apr, 2023
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAmusement & Recreation Facility
Functional AreaNot Mentioned

Job Description

Educational Background úÿÿÿÿÿÿNo requirement as suchExperienceÿúÿÿÿÿÿÿMinimum 2 years of experience in a customer-facing role, preferably in the Entertainment/LeisureúÿÿÿÿÿÿA passion for sports and adrenaline-based activities is highly important.ÿOther requirementsúÿÿÿÿÿÿHighly fluent in English. Bilingual is a plusúÿÿÿÿÿÿAvailable to work in shifts, on weekends & public holidaysWhat we offer: úÿÿÿÿÿÿExcellent working environmentúÿÿÿÿÿÿSubstantial career progressionúÿÿÿÿÿÿMarket competitive salary package based on experienceÿúÿÿÿÿÿÿStandard benefits as per the UAE labor law. úÿÿÿÿÿÿPosition reports to Floor SupervisorúÿÿÿÿÿÿProvide the best possible service to customers while performing all the required functions to safely operate all attractionsúÿÿÿÿÿÿProvide excellent customer service by assisting customers with issues and questionsúÿÿÿÿÿÿDaily inspection to check for any malfunctions before opening to the publicúÿÿÿÿÿÿIdentify and escalate any repairs to the Floor Supervisor promptlyúÿÿÿÿÿÿFollow safety procedures all the timeúÿÿÿÿÿÿEducate customers about the policies and protocols that they need to follow during their stay at the facilityúÿÿÿÿÿÿRespond to emergency situations effectively and report any accidents to the Floor Supervisor in a timely mannerúÿÿÿÿÿÿAct as a Party Host for a special event including set-up, clean-up, entertaining customers, and meeting any additional needs as requestedúÿÿÿÿÿÿPerform any other duties as assigned by the Manager.

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