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Customer Service Representative

1.00 to 10.00 Years   Dubai, United Arab Emirates   20 Apr, 2023
APOLLO TIMES TRAVEL AND TOURISM
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryTourism, Museum, & Cultural
Functional AreaNot Mentioned

Job Description

  • Understand the demand of consumers to provide timely service and solutions.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Collaborate with the technical team to solve ongoing issues with a product or service.

Keyskills :

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