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Customer Service Representative

1.00 to 10.00 Years   Dubai, United Arab Emirates   25 Feb, 2023
Crusade Event Management
8 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$0 - $500
IndustryVideo Gaming
Functional AreaNot Mentioned

Job Description

  • Understand the demand of consumers to provide timely service and solutions.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Collaborate with the technical team to solve ongoing issues with a product or service.

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