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Customer Service Representative

1.00 to 10.00 Years   Dubai, United Arab Emirates   11 Oct, 2022
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryBusiness Support Services
Functional AreaNot Mentioned

Job Description

  • Identify and assess customers? needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Identify practical challenges in a project to rectify the issues for final delivery.

Keyskills :

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