hireejobsgulf
Register for Job

Customer Service Representative

1.00 to 2.00 Years   Dubai, United Arab Emirates   13 Sep, 2021
tyloz
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$1,000 - $1,500
IndustryCall Centers & Customer Care Outsourcing
Functional AreaNot Mentioned

Job Description

Required Customer Service Executive for a Maintenance company. With a Minimum of 3-4 years of professional experience in Maintenance (or) facility management (or) Real Estate / similar industry with below roles and responsibilities:

  • Ability to handle Maintenance staff schedules.
  • Knows how to use CRM systems and practices
  • Knowledge about maintenance works (Electrical, Plumbing, Carpentry, and Painting) to guide clients and staff accordingly.
  • Support technical and M&E staff in effective and technically appropriate project planning, strategy development, and implementation against agreed work plans, ensuring projects represent effective strategies and innovative approaches based on evidence.
  • Prepares quotations and contracts to clients for new projects, AMC, and renewals.
  • Prepares closing notices for end projects.
  • Provide first-level contact and convey resolutions to customer issues
  • Resolve customer complaints via phone, email, or social media
  • Follow up with customers, provide feedback and see problems through to resolution
  • Update customer data and produce activity reports
  • Manage large amounts of incoming calls
  • Utilize excellent customer service skills and exceed customers? expectations
  • Attracts potential customers by answering the service questions; suggesting information about other services.
  • Build sustainable relationships of trust through open and interactive communication
  • Advise on company information
  • Inform customers of deals and promotions
?????????Excellent communication and presentation skills?????????Ability to multi-task, prioritize and manage time effectively????

Keyskills :

APPLY NOW

Related Jobs

© 2023 HireeJobsGulf All Rights Reserved