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Customer Service/Operations Officer (Temporary)

1.00 to 10.00 Years   Dubai, United Arab Emirates   24 May, 2023
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$500 - $1,000
IndustryTravel Agency
Functional AreaNot Mentioned

Job Description

We are currently looking for Operations/Customer Service Interns to work in our organization. The successful candidate should have their own visa with NOC.Salary: AED 3300 to AED 3500Responsibilities: 1. Document scrutiny and collection of applications for visa processing2. Handle customer/applicant queries personally or via email, telephone.3. Handle cash and bank related transactions if assigned and ensure100% accuracy4. Record & maintain all application data. Ensure accurate & timely data entryinto the system with zero errors.5. Ensure all administration and logistics of passport delivery toconsulate/ applicant / logistic company etc.6. Maintain compliance to the standard operating procedures, manuals etc.without deviation in process7. Inform the applicants about the available Value Added Services and ensuredelivery of Value Added Service options to applicants/ customers.8. Encourage applicants to provide feedback on services provided and theiroverall experience at the application centre.9. Ensure that the entire process is completed within the mandatedTurn Around Time10. Assist Deputy Manager/Operations Manager in execution of WB Project

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