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Customer Service Officer

1.00 to 10.00 Years   Dubai, United Arab Emirates   20 Jan, 2025
Confidential Company
10 to 49 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$3,000 - $4,000
IndustryTravel Agency
Functional AreaNot Mentioned

Job Description

About Us:Guide Consultants is a reputable company specializing in providing exceptional customer support services. We are currently seeking a dedicated and professional Customer Support Specialist to join our team.Job Details:

  • Work Schedule: 9-hour workday with one day off per week.
  • Responsibilities:
  • Manage client inquiries through both emails and phone calls.
  • Cascade client requests and tasks to our visa agents for further processing.
Requirements:
  • Strong English proficiency (both written and spoken) is essential.
  • Fluency in Arabic is required, as we are targeting Arabic-speaking candidates only.
  • Excellent communication and interpersonal skills.
  • Ability to effectively coordinate and delegate tasks to team members.
  • Prior experience in customer support is a must.
Work Environment: Fully remote position with a hybrid work structure in Dubai.If you are passionate about delivering outstanding customer support and are looking for a challenging yet rewarding opportunity, we would love to hear from you!

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