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Customer Service Officer

1.00 to 10.00 Years   Dubai, United Arab Emirates   28 Oct, 2024
apex llc
100 to 499 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAdministration Support Services
Functional AreaNot Mentioned

Job Description

  • Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
  • Utilize available resources to offer precise information in a clear and concise manner.
  • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Identify practical challenges in a project to rectify the issues for final delivery.

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