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Customer Service Officer

1.00 to 10.00 Years   Dubai, United Arab Emirates   25 Apr, 2023
HTST LOGISTICS
3 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAdvertising; Distribution, Supply Chain & Logistics; Marketing
Functional AreaNot Mentioned

Job Description

  • ?Understand the demand of consumers to provide timely service and solutions.
  • Utilize available resources to offer precise information in a clear and concise manner.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Collaborate with the technical team to solve ongoing issues with a product or service.

Keyskills :

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