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Customer Service & Logistics Representative

1.00 to 10.00 Years   Dubai, United Arab Emirates   12 Oct, 2022
Kinetic Business Solutions
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryMedical & Healthcare Equipment
Functional AreaNot Mentioned

Job Description

One of the leading Medical Devices companies is actively recruiting aCustomer Service & Logistics Representativeto be based inDubai, UAE?Please note that you must meet all the criteria set out below for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.Key aspects of the role include:

  • Providing excellent customer service to all internal and external customers
  • Managing the Order to Cash process
  • Analysing monthly backlog
  • Working with other departments (Sales, QRC and Finance) to ensure smooth execution of order to cash activities
  • Responding to internal and external customers enquiries
  • Supporting the team in resolving customer issues
  • Following the company SOPs and making sure that local and global polices are followed
  • Bridge between freight forwarders, factories, and customers
  • Coordinating with freight forwarders
  • Escalate the issues to Supervisor
  • Maintaining filing systems and updating all internal files in a timely manner
  • Complying with regulatory authorities
  • Handling and resolving queries from Customers, Sales, Finance and QRC Team

Keyskills :

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