| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | $1,500 - $2,000 |
| Industry | Distribution, Supply Chain & Logistics |
| Functional Area | Not Mentioned |
Basic FunctionCustomer Service and relations Role in a growing distribution business dealing with multiple restaurants brands.Customer Service is first point of contact between Stores and Operations for orders, deliveries, issues (shortage, replacement, schedule etc ) as well Sale Invoice creation.Major Duties and Responsibilities:úReceive and process sales order.úFirst point of contact with stores for orders, shortage and replacement and delivery schedule.úCoordinate with Operation Coordinator and Operation team to find and communicate solution to the customer.úTimely issuance of Sale Invoices, Credit note and Sale return and communicate to Customer as well as Operation Team.úHandling customer complaints and maintain customer complaint registerúInternal communication on updates from stores, issues, and resolution feedback.úSwitch Over, New Product communication with customerúReports
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