| Job Location | Dubai - United Arab Emirates |
| Education | Any Graduation. |
| Salary | Not Mentioned |
| Industry | Logistics / Transportation / Warehousing / Courier |
| Functional Area | Not Mentioned |
JOB SUMMARY:To provide complete warehousing and distribution support to the customer by effectively processing all inbound and outbound customer requirements within specified time frames thereby achieving profitability, ensuring high quality standards and customer satisfaction. Inter-acting with all internal departments to achieve the objectives required.KEY RESULTS AREAS (RESPONSIBILITIES):? Receive pre-alerts/ documents for inbound shipments, organizing and checking the Import shipment documents while leasing with the shipping line informing the warehouse operations responsibleperson in a timely manner, thereby enabling the effective allocation of warehouse space. Follow up for timely clearances.? Receive confirmed put away sheets from the Team Leader, forward the same to the customer and update the system accurately. Document and highlight damages and discrepancies to the customer in a timely manner.? Generate pick sheets for outbound shipments; ensure that the correct items are picked and packed as per customer requirements and category of goods and that the pick list is verified by the Warehouse Operations responsible person.? Adhere to all inspections, certifications, legalizations and special processes for shipments destined for select locations and inspect outbound shipments for necessary stickers / labels. Prepare the packing lists, receive all documents and arrange for duties payable to enable the timely preparation of export bills by customs clearance department while adhering to company policies and procedures.? Prepare and send necessary documents to the nominated forwarding agency in a timely manner. (If goods are not exported, arrange appropriate logistics for the delivery of goods to customers after the preparation of appropriate release documents).? Provide the customer with all the details regarding the dispatch of goods like way bill no., estimated date of arrival, etc once the shipment has been picked from the warehouse. Prepare the job file and check for all relevant documents, chargeable services and costs before forwarding the same to the Supervisor for final verification.? Continuously liaise with FFD Operations and Warehouse Operations as the case may be in order to regularly update the customer on the status of shipments and for the timely receipt of PODs.? Prepare necessary inbound & outbound status reports, stock movement, ageing report, billing and any other reports as required by the Supervisor or customer. ? Continuously measure and control warehouse, transport and documentation activities to ensure that timelines and service levels are met.? Measure daily and monthly KPI?s; ensure that all revenue/ cost information are available for billing within monthly timelines.? Elevate potential problems and opportunities for improvement to Client Service Team lead? Any other related duties/projects assigned by Client Service Supervisor from time to time to meet business exigencies.
Keyskills :
Control Tower
Customer Service
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