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Customer Service Executive

1.00 to 10.00 Years   Dubai, United Arab Emirates   26 Nov, 2024
EAQL ALBAB SOCIAL MEDIA MANAGEMENT AND DEVELOPMENT CO
10 to 49 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAdministration Support Services
Functional AreaNot Mentioned

Job Description

  • Understand the demand of consumers to provide timely service and solutions.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
  • Stay up-to-date with the organizations new regulations, products, and service launches through efficient communication with the management.
  • Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Keyskills :

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