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Customer Service Executive

1.00 to 10.00 Years   Dubai, United Arab Emirates   20 Jul, 2024
AFZAL HALM MARKETING SERVICES VIA SOCIAL MEDIA
3 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAdministration Support Services
Functional AreaNot Mentioned

Job Description

  • Identify and assess customers? needs to achieve satisfaction.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Collaborate with the technical team to solve ongoing issues with a product or service.

Keyskills :

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