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Customer Service Executive

1.00 to 10.00 Years   Dubai, United Arab Emirates   06 Mar, 2024
BAF PROJECT MANAGEMENT LLC.
3 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$500 - $1,000
IndustryCall Centers & Customer Care Outsourcing
Functional AreaNot Mentioned

Job Description

  • Identify and assess customers? needs to achieve satisfaction.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Identify practical challenges in a project to rectify the issues for final delivery.

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