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Customer Service Attendant

1.00 to 5.00 Years   Dubai, United Arab Emirates   26 Oct, 2019
Job LocationDubai, United Arab Emirates
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryRecruitment & Employee Placement Agency
Functional AreaNot Mentioned

Job Description

  • Providing all customers with services and ensuring expectations are met effectively.
  • Have a high level of product knowledge of the property and its facilities.
  • Handle day to day queries from customers and stake holders.
  • Answer telephone calls and queries.
  • Keep records of customer service requests, feedback and complains.
  • Prepare shift banking at the close of each shift, whenever cashiering transactions have been made, ensuring that the work is accurate , in balance and correctly recorded.
  • Ensure all cash are deposited at the end of the shift in accordance of the company policies and procedures.
  • Carry out meet and greet duties when needed by the center and for tour related groups, schools ect..
  • Work with customer service team leader to make sure all directories are up to date.
  • Assist customer service team leader in gathering / collecting in store merchandise and activities such as sales , promotions and ensuring all staff are aware of the same.
  • Report any supplier shortage, equipment that is faulty.

Keyskills :
Customer Service

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